Refund Policy

Last updated: July 14, 2026

Vuelos Caribe is a sub-brand and trade name operated by Vuelos Caribe Corp.

Tracking Your Refund

If you have requested a refund, we may provide status updates when available. Refund timing depends on supplier approval, payment processor timing, card issuer timing, and bank processing schedules.

Processing Time

Vuelos Caribe processes eligible refunds after the relevant supplier or payment approval is received. Even after approval, your card issuer or bank may need additional time to post the refund.

Refund Method

Where possible, refunds are issued to the original payment method used for the booking or purchase.

Third-Party Charges

If the booking or charge is handled by airlines, cruise lines, car rentals, hotels, resorts, tours, payment processors, or other suppliers, the applicable third party may control the refund rules, approval process, and timing.

Deposits and Partial Payments

Eligible deposits or partial payments may be refunded minus any applicable non-refundable fees or supplier charges, to the extent allowed by the booking terms and the supplier rules.

Cancellation Fees

Supplier cancellation fees, service fees, administrative fees, payment fees, and package penalties may apply where disclosed or where the supplier controls the cancellation terms.

Refund Policies for Specific Services

Different services may have different refund rules. Review the service-specific terms before booking.

Flights

Flights arranged through third-party airlines or providers may be subject to airline fare rules and ticketing status. Where applicable, some bookings may qualify for a 24-hour cancellation window under airline or consumer rules. Baggage fees, seat fees, schedule changes, no-shows, and credits are controlled by the airline or ticketing provider. For airline cancellations or significant schedule changes, any required refund handling will follow the applicable airline and DOT refund rules where they apply in the United States.

Hotels and Resorts

Hotel and resort refunds depend on the property rules, stay dates, room type, rate type, and cancellation window. No-shows, late arrivals, and early departures may be non-refundable in whole or in part depending on the property rules.

Cruises

Cruise refunds, credits, and penalties are controlled by the cruise line or supplier terms and may vary based on sailing date, fare type, and final payment status.

Tours and Attractions

Tours and attractions may be non-refundable once confirmed or within a defined cancellation window. Supplier restrictions and ticketing status may control whether a refund is available.

Transfers

Airport or ground transfer services may be refundable only if the transfer supplier’s rules allow it and the service has not already been used or confirmed as non-refundable.

Packages

Package bookings may combine multiple components, and each component may be governed by separate supplier terms. A refund for one part of a package does not guarantee a refund for another part.

No-Shows and Late Cancellations

No-shows, missed departures, late cancellations, early departures, and unused services may result in no refund or only a partial refund, depending on the supplier rules.

How to Request a Refund

To request a refund review, contact Vuelos Caribe with your name, booking or order number, travel dates, and reason for the request.